At Juggnu, every parcel we send is a bundle of light, love, and aesthetics. Once you’ve picked your favorite glow-up piece, we make sure it reaches you safely and swiftly.

1. Processing Time: Orders are typically processed within 1–2 business days (excluding weekends and holidays) after we receive your order. Once confirmed & shipped, you’ll get a notification of confirmation & tracking details so you can follow your light all the way home.
In the rare case of delays due to high demand or restocking, we’ll always keep you in the loop.
2. Shipping Charges & Delivery Time: We offer shipping across India. Delivery takes 3 to 6 business days
3. Cash on Delivery (COD): We offer Cash on Delivery for your convenience, with a minimum order value of ₹899 Please ensure someone is available to receive and pay for the order at the delivery address.
4. Shipping Address: Please double-check that your shipping address is complete and accurate before placing your order. We won’t be responsible for delivery issues caused by incorrect address details.
5. Delays & Issues: While we strive to deliver all orders on time, delays may occasionally occur due to unforeseen circumstances, such as weather conditions or logistical challenges. If your package arrives damaged or tampered with, please record an unboxing video and email it to us at [insert your email]. This helps us review and resolve the issue quickly.
6. Shipping related queries: For any shipping related queries and update requests, you can reach out to us at __________________.
7. Delivery Failures & Return-to-Origin: If your order cannot be delivered due to an incorrect address or multiple failed delivery attempts, the package may be returned to us. Thank you for choosing Juggnu to brighten your space. We’re committed to delivering warmth, charm, and a little sparkle to your doorstep hassle-free.
8. Free shipping: Enjoy hassle-free shopping with Free Shipping on all orders above ₹1499/-.
Simply add your favorite products to the cart, and once your order value crosses ₹1499, shipping charges are on us! Shop more, save more, and get your purchases delivered right to your doorstep without any extra cost. .

At Juggnu, we take great care in delivering quality products. However, if you receive a damaged or defective item, we offer a hassle-free exchange-only policy under the following conditions:
1. Exchange Only: We currently do not offer returns or refunds. Exchanges are applicable only.
2. 5-Day Window: You must request an exchange within 5 days of receiving your order.
3. Mandatory Unboxing Video: To be eligible for an exchange, a clear unboxing video is required as proof of damage or defect. Please email the video along with your order details to _____. Once approved, we will initiate the pickup and exchange process.
4. Condition of the Product: Products must be unused, untampered, and pass our quality check at the time of pickup.